Guarantee & Policy

POLICY

We have several methods of payment available for your convenience:

1. Bank Wire Transfer 

2. Credit Card Option 

3. PayPal Option 

4. Checks 

INTERNATIONAL SHIPPING

We ship throughout the world. The customer may choose their shipping agent of preference.

Once your purchase has been processed, your item will be shipped in the next 3 business days. The total delivery time will not take more than 2 weeks.

The shipping costs include freight, packaging and insurance which is paid by the customer. The amount of insurance depends on the price of the item declared. Duty and taxes will be responsible of the customer.

RETURN POLICY

We give approximately 5 days for you to inspect the item - if it is not to your satisfactory please contact us soon as possible so that the return can be arranged.

All the costs of shipping will be the customer's responsibility - this includes freight, packaging and insurance. In order to receive a refund, the object must be returned in the same condition as when it was shipped out of the gallery. After reception and inspection of the artwork the refund will be processed.

DAMAGAED POLICY

If an item is damaged from shipping,  its insurance must be claimed within two days of the receipt of package. Email pictures to info@africantiques.com of the break and its details.

CONSULTATIONS

African Ethno are available for consultation and assistance to collectors, institutions, and even to casual enthusiasts.